SKM Bullion ("SKM", "we", "us") respects your privacy. This policy explains what information is involved when you use our website, how that information is used, when it is shared with other services, and how you can contact us about your personal information.
This policy covers browsing our website, viewing gold and silver market information, and making an enquiry. It also explains the choices available when you use links or services provided by other organisations.
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What information is collected about you?
Information you provide directly
When you contact SKM, you may choose to provide your name, phone number, email address and details of your bullion enquiry. The contact form asks for a name, phone number and message; an email address is optional.
The form prepares a WhatsApp draft in your browser. When you choose to open the draft, its contents are passed to WhatsApp. You then review and choose whether to send the message to SKM. Preparing the draft does not submit an enquiry to our team.
Information collected automatically
When your browser connects to the website or an external service used by it, the hosting or service provider receives technical information needed to handle the connection. This can include:
- Your Internet Protocol (IP) address.
- Browser and device information sent with the request.
- The page or resource requested and the time of the request.
- Connection, error and standard server-log information.
The website's own code does not collect a list of software installed on your device, scan your files or build an advertising profile.
Information from other sources
The website receives market prices and published announcements from external providers. These are displayed as market information and messages. The website does not import your social-network profile or combine your enquiry details with a third-party marketing database.
How we use the information we collect
General enquiries: The information you choose to send helps our team respond to questions about gold, silver, pricing, availability, payment details and other bullion requirements.
Service communications: Your contact details allow us to reply through the communication channel you choose. You can tell our team if you do not want further follow-up about your enquiry.
Website operation: Technical information is involved in delivering pages, loading market information and diagnosing connection problems. The website's own code does not run advertising campaigns, analytics tracking or personalised recommendations.
Feedback and improvements: If you send feedback or report a problem, the details you provide help us understand your request. Please include only the information needed to explain it.
To whom do we disclose your personal data?
The services you choose to use determine who receives information:
- Contact services: Opening a WhatsApp draft passes the draft to WhatsApp. Sending a message makes it available to the intended recipient. Telephone and messaging providers handle communications under their own terms.
- Market and announcement providers: The Live Rates page connects to SKM's configured price and announcement services. These providers receive the connection information associated with those requests.
- Embedded services: The economic calendar uses Investing.com, and the contact page includes a regional Google Maps embed. Those services receive browser connection information when their content loads and may use cookies under their own policies.
- Legal requirements: Information may need to be disclosed where required by applicable law or a valid legal process.
Contact-form entries remain on the current page until you choose to open the external enquiry draft. The website does not submit them to a separate SKM web-form server.
Your choices
You can browse the public pages without creating an account. You decide what information to include in an enquiry and whether to send a prepared WhatsApp message. You can also contact us directly by telephone.
Browser settings let you control cookies and clear locally stored website data. You can choose to open external services separately rather than use an embedded view. To ask about access, correction or deletion of information you sent to SKM, contact our team using the details below.
Cookies and local storage
The website's own code does not set advertising cookies or save enquiry details in browser storage. Live Rates saves public service settings, such as a template name, service hosts and ports, in localStorage to support the market feed. These settings do not contain account credentials or your enquiry message.
External providers and the eventual website hosting service may keep logs or use cookies according to their own policies. Their settings and retention practices are controlled by those providers.
Security
The website requests its configured market data, announcements and embedded services over HTTPS. Enquiry drafts are prepared in the browser, and messages you choose to send are handled through your selected communication service.
No website, Internet transmission or communication service can guarantee complete security. Avoid including passwords, payment-card details or other unnecessary sensitive information in a general enquiry.
Links to other websites
Our website links to and displays content from other websites and applications. Those providers control their own information practices, content and service terms. Review their privacy policies before sharing personal information with them.
If you have a question about an external provider's handling of your information, contact that provider directly.
Changes to the privacy policy
This policy may be updated when the website's features or information practices change. The revised policy and its updated date will appear on this page. Review it periodically to understand the current information practices described here.
Contact
For privacy or data-related questions, contact SKM Bullion through our Contact Us page, call +91 97266 69125, or message us on WhatsApp.
SKM Bullion
Gujarat, India